Below is a list of common questions we get here at LDSGifts.com. If you don't see the answer to your question, please
contact us.
How long will it take for me to receive my items?
All delivery times vary depending on location. For regular US Mail delivery (our $2.99 shipping option): Canadian orders: 1-2 weeks, Eastern State orders: 6-10 business days, Pacific State orders: 4-7 business days, Mountain State orders: 2-6 business days, and Utah orders: 1-4 business days. See our shipping info page for more information.
What if I ordered an item and it doesn't fit, is defective, or would like a refund?
Not a problem. Simply follow the instructions on our
return & exchange form. This form has detailed return instructions to receive your replacement or refund.
Can I pick an order up / buy products at your store?
Yes. We have an option for local pickup in the checkout process. If you are interested in making a purchase at our store, please call for availability beforehand.
I want to place an order for a church activity, do you offer discounts?
Definitely. All products under $12.99 will show a discount of 5, 10, 15, or 20 percent, depending on the quantity ordered. For discount rates on items above $12.99, please please contact us.
Are your items warrantied?
Absolutely. Our items are warrantied for 30 days against defects. If you receive an item that you aren't 100% satisfied with, simply return it for a full refund or exchange.
Do you accept new product submissions?
We sure do. New products can be submitted through our parent website, LDS Bookstore.
Do you beat competitor’s prices?
Why not? We know you have a choice when it comes to buying LDS products online, and we want you to choose us. Simply call us and we will gladly beat any competitors advertised price.
Can I have a ring custom made?
Our rings are manufactured in bulk. It is a fairly expensive process to customize a ring; a specialized mold has to be made for each custom ring. We recommend contacting a specialty jeweler. They will be able to make your customized CTR ring.
I have allergies. What is the metal content of the rings?
Sterling silver rings are made of: 95.5% silver, 3% copper, and 0.5% misc metals. To help those with allergies (especially for those who are allergic to silver), we have a collection of rings made of stainless steel, gold and even a couple made of titanium.
Are your products safe for children?
All of our products intended for Primary age children (12 and younger) have passed through the Consumer Product Safety Improvement Act approval process and are tested and certified.
Do you accept checks or money orders?
We do! Just send a check or money order to: LDS Gifts.com 31 N 1330 W, Orem Utah 84057; with a note including the item SKU/name, ring size if it is a ring, shipping preference and contact information (address, phone number and email). Make your check or money order out to "Latter Day Products".
Do you ship internationally?
Yes! We ship all smaller items including any jewelry, vials, recommend holders, pins, and scripture accessories to any country for only $4.99. We cannot ship larger items such as statues, totes, scriptures, crystal cubes, puzzles, outside the United States.
How long does it take for my order to ship?
It usually only takes 24-48 hours before your order ships. We're unique in the fact that most of our products directly from the manufacturers' warehouse. That makes the ordering and delivery process simple and fast for our customers.
How can I find out if my order shipped?
Just simply visit our order tracking page and enter the order number listed on your receipt. From this page, you will be able to check the status of your order.
